Who should take this course
You are responsible for building reports in Salesforce
You have the right level of permission to be able to create your own reports in Salesforce
What you’ll learn
How to think about the way your data is connected, so you experience less frustration when approaching reports
How to use the report builder:
Navigating the Reports tab
Creating a new report from scratch - which option to choose?
Adding and removing columns
Adding and removing filters
Built-in summary functionality, columns and groups
Bucket fields
Adding charts to a report
What to expect from this course
Each course is two hours, online, taught by an experienced Salesforce consultant who has hands-on experience managing Salesforce for nonprofits across many organizations
You will receive a Zoom link prior to the course you’re registered for
Anyone who has the right permissions to create a new report can take this course.
We will be using examples from the Nonprofit Success Pack (NPSP) to illustrate creation of different types of mailing list reports, so if you don’t use the NPSP the examples may be a little unclear.
If you’re new to Salesforce, please ensure you have at least taken our introductory course (the free “Salesforce Basics - Getting Started”) or are very familiar with Accounts, Contacts and Opportunities/Donations in the NPSP
This is a very hands-on course. You will be working in your real Salesforce.
We will ask for real reports you need to build and illustrate as many as possible during the course.