Best-in-Class Salesforce® Design Services for Nonprofits
At Deep Why Design, we’re committed to collaborating with mission-driven nonprofits to improve their Salesforce® instances. Our nonprofit clients have unique needs that demand a customized approach, and we’re ready to provide the implementation and managed services you need.
We also welcome partnerships with other organizations that provide implementation and managed services to nonprofits.
Deep Why Design Salesforce® Clients
Salesforce® Services for Nonprofits
Office Hours
For small and mid-sized nonprofits that need support but not full managed services, we offer our office hours. This flexible arrangement can provide your nonprofit with ongoing expert support. Through office hours, you can get assistance with:
Advice and training related to optimizing your Salesforce® user experience, architecture, admin-level automations, and changes within the NPSP ecosystem
Custom training on third-party systems that are Salesforce® friendly
Advice, guidance, and troubleshooting for reports produced using Salesforce® native tools
Guidance on governance, documentation, and other data management strategies
Assistance with design and execution for process changes and their related Salesforce® ecosystem technology implementation
Advanced Office Hours
Nonprofits that need a solutions architect or coding assistance can get flexible access to our senior team’s expertise through our advanced office hours. Advanced office hours offer everything included in office hours, plus:
Architectural guidance on overarching enterprise solutions design, including information flows within and between third-party and data warehouse solutions, governance, and shared use
Assistance with vendor selection and management
Business process redesign and adaptation to the Salesforce® environment
Support for advanced customizations and integrations
Salesforce Implementation
We can create new implementations, fix broken implementations, and more. We help you by:
Developing workflows suited for your Salesforce® platform that improve efficiency and create employee buy-in.
Creating custom solutions for your Salesforce® ecosystem.
Leveraging Salesforce®-native tools to streamline data access.
While we can work with all Salesforce® platforms, our specialty is Salesforce® Nonprofit Success Pack.
Managed Services
If you need ongoing support for your Salesforce® platform, we’re here for you. We provide long-term support for maintaining our clients’ Salesforce® solutions.
Additionally, we make sure all the power is in your hands. Our “no black box” approach to our Salesforce® implementations ensures your team has the ability and confidence to manage your system.
Custom Projects
If you use (or want to use) Salesforce® but can’t find a product that fits your needs, give us a shout. Take a look at our portfolio to see the kinds of solutions we create with our nonprofit partners.
Partnerships with Salesforce®-Aligned Organizations
Software for National Organizations with Unique Program Delivery and Regional Offices
We use HCA’s ISV experience and our team’s software development expertise to produce high-quality software specifically for your organization, deployable to new regions and easily managed.
Collaborative or Shared-Resource Solutions
Are you a funder or fiscal sponsor with a big idea about a collaborative solution? We have experience rolling out shared services models using Salesforce® as a central, shared solution across multiple organizations.
Full Support for our Human Center App’s Software Tools
Get support for our sister company’s Human Centered App (HCA), software tools, Framework, and aNote, including white-label and custom solutions that work with your firm’s practices.
Custom Solutions
If you need assistance with custom accelerators, packages, or just tricky solutions, Deep Why can help. As a fellow organization in the nonprofit sector, we’re happy to provide support if you lack the in-house expertise.
